Privacy, Terms & Cookie Policy

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Privacy Policy

At RacingTraders the privacy of visitors is extremely important.
This Privacy Policy outlines the types of personal information that is received and collected and how it is used.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. As an example we may need to communicate your details to a payment provider for account related purposes, or to Betfair (The Sporting Exchange Ltd.) to rectify any issues around your use of the BetTrader software product.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address.

Log Files

Like many other websites, we use log files to help learn about when, from where, and how often traffic flows to this site. The information in the log files include:

  • Internet Protocol addresses (IP)
  • Types of browser
  • Internet Service Provider (ISP)
  • Date and time stamp
  • Referring and exit pages
  • Number of clicks

All of this information is not linked to anything that is personally identifiable.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails
    The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, or related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Our chosen payment providers offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the Payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Please read our cookie policy for more detailed information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. As an example we may need to communicate your details to a payment provider for account related purposes, or to Betfair (The Sporting Exchange Ltd.) to rectify any issues around your use of the BetTrader software product.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website or through the BetTrader software product or in email correspondence. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website(s) or our software product(s) and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website and/or our software product(s).

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 4th July 2014

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

Third-Party Cookies

In some special cases we also use cookies provided by trusted third-parties. The following section details which third-party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.

Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Google +, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact via Email: support@racingtraders.co.uk

BetTrader Terms and Conditions

1.1 The following terms and conditions form an agreement between Racing Traders Limited (hereinafter referred to as "the company, us, we") and you the registered user referred to as the "member, user" hereafter. It includes the websites http://racingtraders.co.uk, http://racingtraders.com, http://racingtraders.tv, and http://racingtraders.me (hereinafter referred to as "the website(s), website(s), site(s)") and the software product(s) named BetTrader, BetTrader Pro, BetTrader Evolution, Evo (hereinafter referred to as "the software, software, application").

We kindly ask you to print out all Terms and Conditions for your reference.

Application Usage

2.1 You must be an active Betfair account holder in good standing to be qualified to use the software. Access to, and use of the software is subject to these terms and conditions of use (the "Terms") and to our Privacy Statement herein. By accessing, browsing or otherwise using the software you signify your acceptance of these Terms. From time to time we may amend the Terms. By continuing to use the software after such amendments have been made you are agreeing to be bound by the Terms as amended. If at any time you do not agree to these Terms you should discontinue your use of the software and the website.

These Terms form a legally binding Contract between you and us.

2.2 The software provides information services for Betfair account holders. The information on the software is not directed at residents of the United States and is not intended for publication in, or use by, any person in any country or jurisdiction where such application or use would be contrary to local law or regulation. It is your responsibility to ensure that your access and use of the software is lawful in your own jurisdiction.

2.3 You must be a registered Betfair account holder to have access to the information and services available on the software. You do not need to provide us with your Betfair username and password to use the software; you must notify Betfair immediately should you suspect any unauthorised use of your Betfair username and password.

2.4 The company is in no way connected to, warranted or endorsed by The Sporting Exchange Ltd. (Betfair) and by installing the software you acknowledge and agree that The Sporting Exchange Ltd. can in no way be liable nor owe you any duty to support or otherwise take any steps Whatsoever in relation to the software.

Content

3.1 While we have made every effort to ensure the accuracy of the information on http://racingtraders.co.uk and the software, we do not guarantee or give any warranty as to the accuracy, timeliness or completeness of this information.

3.2 We do not have any responsibility or control over the content of web sites linked to http://racingtraders.co.uk and accept no responsibility or liability for any losses or damage you suffer as a result of your use of these web sites. Please refer to the terms and conditions of such web sites.

3.3 All material on BetTrader, including, but not limited to; text, content, software, video, sound, graphics, illustrations, artwork, names, logos and trademarks are protected by copyright, trademark and/or other proprietary rights. Content includes both that owned and controlled by Racing Traders Limited and content owned and controlled by third parties licensed to Racing Traders Limited. All individual articles, reports and other elements comprising http://racingtraders.co.uk and BetTrader may be copyrighted works.

3.4 You are not permitted to use our trade marks or trade names without our prior written consent. Under no circumstances may you use our trademark(s) or name(s) in any way which we view to disparage or discredit either RacingTraders.co.uk, the company or the software.

3.5 You acquire no rights or licenses in or to the software and/or the content other than the limited right to use the software in accordance with these terms. Other than as set out in this clause 3.5 you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, adopt, upload to create derivative works from, transmit or in any other way exploit any part of BetTrader (the software) or the website(s). You may not offer for sale or sell or distribute over any other medium the Content of any part of the software or the website(s). You may not make any part of the software or the website(s) available as part of another web site, whether by hyperlink framing on the Internet or otherwise.

The software and the website(s) and the information contained therein may not be used to create a database of any kind nor may it be stored (in its entirety or in any part) in databases for access by you or any third party.

Limitation of Liability

4.1 Information on the software is provided on an "as is" and "as available" basis. We do not warrant that the software is compatible to your computer equipment, that it will run uninterrupted or that the software or its server is free of errors, viruses, worms, "Trojan Horses" or other such destructive features. To the fullest extent permitted by applicable law we exclude all other warranties, expressed or implied, as to the operation of the software, its Content, and/or any products or services made available through it.

4.2 You acknowledge that we may from time to time suspend the availability in order to carry out routine maintenance, perform upgrades, nightly backups and so forth. You further acknowledge that we may change the Content or technical specifications of any aspect of the software at any time at our sole discretion.

4.3 We do not exclude or limit any legal rights that you have as a consumer under law. Further, nothing in these Terms is intended to limit our liability to you for death or personal injury resulting from our negligence (including the negligence of our employees, representatives or agents) or from fraud.

4.4 Subject to clause 4.3, our total liability to you whether based on contract, tort (including negligence) or otherwise, is limited to the total amount paid by you in the calendar year during which liability arose.

4.5 Subject to clause 4.4, we are not responsible for indirect losses (including but not limited to loss of profits, business, revenue, opportunity, data or software) whether based on contract, tort (including negligence) or otherwise, which result as a side effect to the main loss or damage and which are not foreseeable by you and us.

4.6 Racing Traders Limited will not be responsible for any breach of these Terms caused by circumstances beyond our control.

Payment

5.1 You acknowledge that you will be granted unlimited usage for the paid subscription period. Once said period has expired, you must purchase a new subscription.

5.2 If for any reason you are not satisfied with the services provided or would like to raise a payment dispute, please send an email to support@racingtraders.co.uk.

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